A Guide to Do Market Research & Know Its Importance

britneychristine
3 min readApr 8, 2022

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What actually is market research?

Market research is a method of attempting to comprehend customer behaviour. This is carefully collecting data on individuals or companies — a market — and evaluating it to better analyse the needs of that set of people/companies.

This form of research can be carried out by the company itself (i.e. in-house) or by market research companies Toronto

The following are some of the benefits of performing company market research:

· Determine the source of a company’s problems.

· Changes in market trends and business prospects, as well as new areas for expansion, should be identified.

· Understand current client demands and conduct a comparative study of services provided to customers in comparison to rivals.

· Create successful tactics and create well-informed service selections.

· Establish attainable sales, business growth, and product development goals.

Market research is divided into two categories: qualitative and quantitative.

· Qualitative research: The word choices and symbols are the subjects of qualitative research. It generally entails interviewing customers about their product or service user experiences or watching them in a marketing environment. In-depth conversations, focus groups, bulletin boards, undisturbed observation, and ethnographic participation/observation were all employed to obtain data in this instance.

· Quantitative research: This aims to quantify an issue, which frequently entails data study since it necessitates a high level of attention to market phenomena measurement. It gathers information through audits, points of sale (buy transactions), online, phone, and print questionnaires, and click-streams.

Primary data and secondary data are the two types of data that are gathered.

The original data acquired by the researcher is referred to as primary data. Surveys, focus groups, in-depth interviews, and observation are the most popular primary research techniques.

Data that’s already been gathered and is easily available is referred to as secondary data. This pre-processing is done by public information, such as material found in periodicals and newspapers, as well as government statistics; commercial sources, such as paid industry reports; and internal sources, such as market data already held by the organization.

Types of Market Research Companies Toronto

Market research firms can range in size from huge corporations to small businesses to product-specific firms. These businesses are frequently classified based on the clientele they work with rather than the market research work they do.

#1) Syndicated market research firm: These firms analyse market demands and then generate reports in response. These research papers are for the general market, not for individual businesses.

#2) Custom market research firm: These companies provide clients with customised market research based on their specific demands.

#3) Specialization market research firm: This is a firm that focuses on a single speciality. Such companies offer in-depth analyses of a client’s unique requirements, such as completing a market feasibility analysis for a soon-to-be-released prototype product.

#4) Online market research firm: Online marketers, bloggers, and online e-commerce portals all benefit from these businesses. They link companies and site operators with their target audiences while also doing internet research.

This online study allows website owners to rank higher in search engines, gain a better understanding of their brands in the online community, and improve their existing product lines. Brands, for example, are drawing cues from ‘trends’ highlighting popular websites such as Twitter and Facebook.

Conclusion: For the bulk of research offers throughout the world, Nielsen, Ipsos, and Kantar are the top three choices. Nielsen and Information Resources, Inc. (IRI) are the two largest companies in retail measurement, while Nielsen, GfK, Ipsos, and Kantar are the key players in consumer panel and analytics services.

The research market is being impacted by the introduction of new technologies, notably software technologies linked with artificial intelligence and machine learning. Furthermore, the very character of research has altered as a result of the introduction of new technologies such as virtual reality.

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